‘On the road again’
Have you ever tried to remove services while maintaining the same pricing?
Profit potential through customer retention
Retention has tangible value.
Wash Talk, Ep. 73: Success Tips from Soapy Joe’s
Megan Ragsdale, chief operating and development officer for Soapy Joe’s, discusses some of the tactics her company has used to become successful.
Man seeks damage claims from carwash
EDMOND, Okla. — A basic carwash turned into an expensive repair.
The new rules of crisis management
Three surprising reasons your crisis management plan may fail.
Carwash manager helps woman find lost wedding ring
ALBUQUERQUE, N.M. — The manager had to sort through pounds of trash to find it.
Wash Talk Ep. 58: 49 Marketing Tricks to Boost Your Business
This updated audio reading of “49 marketing tricks to boost your business” discusses various ways you can pull customers on-site.
What customers want
Effective techniques to help customers find what they’re looking for.
Business 101
Take care of the customer.
Profile: Auto Spa Express
This massive auto care facility is a one-stop shop.
Wash Talk Ep. 44: Causes and Treatments for Micro Scratches
This audio reading of “Causes and treatments for micro scratches” discusses what causes micro scratches and how to treat them.
Wash Talk Ep. 41: Customer Service and Outreach Practices for Self-serves
Ben DuGoff, operator for College Park Car Wash, discusses some ways his carwash receives feedback and stays engaged with customers.