Effective Communication Part 1
Building relationships with employees and customers depends in large part on our ability to communicate effectively.
How to Handle Damage Claims
From time to time damage claims will be made at your car wash. In order to handle damage claims, both real and imagined, there needs to be a standard, clear, and consistent way of assuring they are handled correctly.
Repairing damage caused by acid rain
An automobile comes to your detail business with chemical etch marks. They could be water spots, pits or pin holes in the finish. How do you begin the repair